TECH CHALLENGE 2008 is an exciting event that organised by the Service Operation Department and Spare Parts Department of Honda Malaysia. This event provides challenging platform for all Honda Service Advisors, Service Engineers, Parts Controllers and BP Repair Technicians to demonstrate their automotive skills and knowledge to be ever ready to serve the Honda owner better.

This event held at Honda Training Centre at Honda Pegor Plant, Malacca on 18 Oct 2008.

I am one of the lucky eight (8) customers to feel and witnessing this exciting event with all the Honda Dealers in Malaysia.

Photo Session with all the finalists, Daisuke san (Senior Mgr, Service Operation Dept) and Atsushi san (HMSB CEO) after opening speech in the morning.

Honda Front Desk





Active Delivery (When the customer come to pick-up their car after the repair has been completed)




Explaining and go-thru the perform task with the customer.


Hand over the car to the customer after removing the steering cover, floor cover and seat cover by SA.

Follow up with customer




Calling up the customer and update the progress of the job.


Role play as a customer via telephone

Body works and Painting

Damaged door that prepare for the contestants


Working on the door... Placing the O Liner to the dented part.


Pulling out the dented part.


Knocking job...


Output after repaired by USJ Car Express contestant


Close-up snap on the above picture.


Proper and Complete Tools for Body Repair works


Knocking on the front fender.
** I felt that the dented part is tricky to the contestants because the repair part is all at the edge of the body lining.

Verifying the art work by Event Judge


Output of the repaired front fender.


Apply patch and polishing it until the surface turn smooth


Heat up for dry up the patch before paint job.


Paint Mixing Station


Contestant is mixing the color according to specification


Output of the patched surface. It is smooth as new!


Output of the Painted front fender from the oven.


Status board at the Body and Paint Section

Parts Section




Do you notice that those fast moving parts are always placed near the counter at your regular Honda service center? Actually this is a standard design for all Honda Parts Center to place the parts in this sequence to ease the work flow.


See that? Those item like windscreens will placed near the loading gate.

Engine Section




Exam questions...


Bible of the maintenance, repair and construction of the car.


As thick as a encyclopedia....


Working on the camshaft

This competition wrap-up at around 3pm follows by a tea break and closing note by Mr. Gan (Assistant Manager, Training Centre).

'Skill Up . Step Up . Skill Up'

I conclude this event is successful and a memorable one for everyone at Tech Challenge 2008. I believed that the desire of service personnel to improve and the enjoyment of improving will ultimately lead to greater satisfaction to all Honda customers after this event. Keep up!

In addition, it will be great if I could have the opportunity to visit the Assembly Plant on next event that organised by HMSB. [Annie, please take note ya....]

Further, I would like to take this opportunity to thank Kitson from USJ Car Express to go-thru the detailed of the outputs at the body & paint section as well. As results of that, now I gain more knowledge and understanding on the craftsmanship in Body works.

Thanks Honda Malaysia for the hospitality and premium opportunity on this memorable event.